Frequently Asked Questions
Everything you need to know about shopping sustainably with us.
What materials do you use in your products?
We prioritize biodegradable, compostable, and recyclable materials such as bamboo, stainless steel, glass, and organic cotton to ensure every item is plastic-free.
Is your shipping packaging plastic-free?
Absolutely. We ship all orders using 100% plastic-free materials, including recycled cardboard boxes, paper tape, and compostable mailers.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order departs our warehouse.
What is your return policy?
We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return or exchange.
Do you offer international shipping?
Currently, we ship to select international locations. Shipping costs and delivery times vary by destination and will be calculated at checkout.
Are your products ethically sourced?
Yes, we partner with manufacturers who adhere to fair labor practices and environmental standards to ensure our products are good for both people and the planet.